The PARAT Support Bot
Do you have a question about using PARAT or need help with a feature? The GlobalChatWidget is your constant companion and gives you direct access to our AI-powered support.
What can the Support Bot do?
The PARAT Support Bot is equipped with all the knowledge about our platform. It can:
- Explain how specific features work (like the CoverLetterGenerator or the JobMatchWidget).
- Help you troubleshoot errors or problems.
- Give tips on optimizing your resume within the tool.
- Direct you to the right help articles.
How to reach the Bot
The GlobalChatWidget is located in the bottom right corner of most PARAT pages.
- Click on the chat icon.
- Ask your question in natural language.
- The bot usually answers you within seconds.
If the bot doesn't know the answer, it can seamlessly hand over your request to our human support team (HitL - Human in the Loop).