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Getting Started

Troubleshooting Login Issues

Login Issues

Can't log into your PARAT account? Here you will find solutions to the most common problems encountered during sign-in.

Forgot Password?

Since PARAT operates exclusively with Google Login or passwordless Magic Links, there are no traditional passwords with us that you could forget!

  • If you use Google Login, you must reset your password directly with Google.
  • If you use the Magic Link, simply request a new link on the login page.

Email Not Arriving

If you don't receive a Magic Link in your inbox:

  1. Check your spam or junk folder.
  2. Ensure you have entered the correct email address without typos.
  3. Wait a few minutes – sometimes delivery takes a little longer depending on your email provider.

Tip: If you originally registered via Google, you cannot log in with the same email address using a Magic Link. Please make sure to use the Google button in this case.

Need more help?

If you still cannot access your account, feel free to contact us or read our guide on Creating an Account.